DISTRIBUTOR AGREEMENT TERMS & CONDITIONS UNITED STATES 2

[WE] PRODUCT REFUNDS AND

RETURN POLICY!

The goal of WorldWide Erections is to ensure that Customers are completely satisfied with their purchases. Upon receipt of any package, it should be examined closely prior to opening the factory-sealed products’ packaging. If the order is not in satisfactory, it may be returned provided that the following guidelines are observed:

As WE products produce different results for different people, WE does not guarantee specific results nor offer a money back guarantee. Customers should follow the directions with each product received.
The Devoted Customer can utilize the Self Service Returns process located in the Devoted Customer portal to generate a shipping label.
The Customer is responsible for all return shipping costs.
To receive a refund, all items must be post-marked within thirty [30] days of the ship date and must be in an unopened and/or “new” condition. A traceable shipping method must be used. WE is not liable for the shipping costs of returned items or any return shipments that may be lost in the return shipping process.
Distributors may only return product for product credit unless they are cancelling their Distributorship.

In the case of Distributor resignation or termination, the Distributor has thirty [30] days (or longer where required by law) from the ship date to return products for a refund.
To receive a replacement or a refund on incomplete, broken, damaged or defective items, the Customer must report the matter within thirty [30] days from the date of delivery and the incomplete or defective item must be made available for inspection at the Returns Processing Center.
Refused orders are defined as orders that are refused upon delivery, marked return to sender, are undeliverable, or that have an insufficient address. A refused order is assigned a $15 refusal fee that is deducted from the refund. Refusal fees are applied to orders to offset return shipping costs and return processing charges. Refused orders could take up to ninety (90) days to reach the Returns Processing Center and are not guaranteed a refund.
Returning an order to WE will not automatically cancel monthly auto-shipment orders. Auto-shipment orders can be cancelled through the Customer’s online account at worldwiderections.com by submitting a ticket, or by calling the local Customer Support number. All auto-shipment changes must be completed at least two [2] business days prior to the next auto-shipment process date.
If only a portion of a stocked package (several products grouped under one item name/number) is returned, the full value and Bonus Volume (BV) of the item(s) kept will be deducted from the refund on the return order.
Once the returned order is received and inspected at the Returns Processing Center (usually within 10 business days), a refund will be processed to the credit card used to purchase the order. Depending on the credit card company, it may take an additional 2-10 business days after a refund is applied for monies to post to the Customer’s account.
All returns must be accompanied with the original, or a copy of the original, packing slip.
All apparel and merchandise should be returned in original packaging and in “new” condition. If opened, the items must be in new condition and accompanied by original packaging with all original tags still attached. “New” condition is defined as being without any alterations, defects or damages that would prevent the resale of the item.
If an item is returned that is not eligible for refund, you will be notified by Customer Support.
All items sold at the WE events must be returned or exchanged at the time and place of the event during store hours.
All printed business materials (“Biz Tools”) must still be in resalable condition, complete, unopened and in the original packaging in order to process a return and/or refund.
No returns will be accepted or refunds processed for personalized or customized items.
There will be a 15% restocking fee applied for all returned apparel and merchandise.
To exchange products, Customers can call Customer Support, or Devoted Customers and Distributors can log into their online accounts and submit a support ticket, within thirty [30] days of delivery to specify which product they would like to return and which products they would like to purchase in exchange. Exchange orders should be placed prior to Customers returning their original items for refund to avoid interruption of their autoshipment services.
For additional information specific to Distributors please see the WE Policies & Procedures and the WE Distributor Terms & Conditions.
For additional information specific to Devoted Customers and Direct Customers please see the WE Devoted Customer and Direct Customer Terms & Conditions.

PRODUCTS MUST BE RETURNED TO

WorldWide Erections LLC.
500 S. 7th Street,
PO Box 1605
Opelika, Alabama 36803

DATA

PROTECTION!

The Distributor agrees that any personal data provided by him/her will be stored and processed by WorldWide Erections LLC. 500 S. 7th St, PO Box 1605, Opelika, Alabama 36803 USA in order to register the WE Direct Customer, to complete and fulfill orders and process invoices, and to send the Devoted Customer information on products or services that WE believes may be of his/her interest. Consumers may exercise their rights of objection, access, correction and deletion with regard to their data under the terms envisaged by Personal Data Protection Law. These rights may be exercised in writing by sending a request, together with documentation evidencing his/her identity, to: worldwiderections@gmail.com. For further information, please refer to the WE Privacy Policy located on the corporate website.

Customer Support Numbers:
1-334-203-4311 or
worldwiderections@gmail.com

Customer Support Hours of Operation:
(Hours are based on the Central Standard
time zone for USA & CANADA)
Monday Friday: 6:30 am to 8:00 pm CST
Saturday & Sunday: 8:30 am to 5:00 pm CST